Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-los-fresnos-texas.primarycareaid.com (hereafter referred to as “Home Care Los Fresnos Texas,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, handling, and disclosure of information about you when you use our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party services or websites linked to ours but operated independently, each with its own privacy policies. We encourage you to review these policies to understand how your data is handled by such services.

Processing Activities

This Privacy Policy guides our interactions with users when:

  1. You sign up and use our applications and services as an authorized user.
  2. You visit our websites, including any linked pages or resources.
  3. We communicate with you via email, phone calls, text messages, or newsletters, offering our services and sharing updates.

Personal Data Collection

We collect various types of personal data to enhance your experience and provide tailored services. The categories include:

  • Account Information: Details required to create and manage your user account, such as usernames, passwords, and contact preferences.
  • Payment Information: Data related to transactions, including payment method details and billing addresses.
  • Financial Information: Records of financial activities, such as bank account information for direct debits or credits.
  • Purchase Information: Details about products or services you’ve purchased from us, including order history and preferences.
  • Mobile Device Identifiers: Unique identifiers like IP addresses, device types, and mobile network data to recognize your device.
  • Location Data: Geographic location information provided by your browser or device settings.
  • Feedback and Reviews: Your comments, suggestions, ratings, and reviews about our services.
  • Social Media Information: If you interact with us on social media platforms, we may collect data from these channels, including your public profile information.
  • Product Information: Details about products you’ve shown interest in or purchased, such as preferences and browsing behavior.

We gather this data through various methods: user input forms, account settings, interaction with our services, automated tracking technologies (like cookies), and third-party providers who assist us in delivering services.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your browser that enable us to:

  • Strictly Necessary: Ensure basic functions of our website work, such as login sessions.
  • Preference: Remember your preferences and settings to personalize your experience.
  • Analytics: Track aggregated data about website usage to improve performance and user experience.

You have control over non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize the information.

Security Measures

Home Care Los Fresnos Texas implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encrypted Communication: All data transmitted between your browser and our servers is encrypted using SSL/TLS protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers who assist in processing data securely, adhering to strict privacy and security standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services are not intentionally designed for or directed at children, and we do not knowingly collect personal data from them. If you believe we have collected such information by mistake, please contact us immediately, and we will take appropriate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access, rectification, or erasure of your data.
  • Right to restrict processing or object to certain uses of your data.
  • Right to data portability, allowing you to transfer your data to another controller.
  • Right to withdraw consent (if applicable).
  • Right to complain to relevant supervisory authorities and seek legal remedies.

To exercise these rights or have any data-related inquiries, please contact our Data Protection Officer at the address provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it regularly.

Contact Information

For any questions, concerns, or requests related to your privacy, data protection, or unsubscribe, please contact us:

We appreciate your trust in Home Care Los Fresnos Texas, and we are dedicated to maintaining the security and privacy of your personal information.